Due to restrictions on shipment from our carrier partners, COLAMY.EU products are not eligible to ship to APO and FPO Military addresses.
Shipping policy
- COLAMY.EU accepts EU orders temporarily.
- COLAMY.EU ships orders from local warehouses located in Germany.
- 95% of COLAMY.EU orders arrive within 4-11 days, which includes 1–2 days for order processing. Pre-sale items will be shipped according to the estimated delivery time indicated on the product page.
SHIPPING INFORMATIONS
| Product | Shipping Areas | Shipping Pricing | Shipping Time | Shipping Carrier |
| AERIX | DE | FREE | 3-5 Business Days | DHL, GEL |
| Others |
IT, FR, ES, NL, PT, DE, BE, DK, PL, SE, FI, RO, HU, CZ, IE, HR, LT, AT, SI, EE, BG, LV, SK, LU
|
FREE | 4-9 Business Days | GLS, DHL, DPD |
| Others |
GR
|
€60.00 |
4-9 Business Days | GLS, DHL, DPD |
SHIPPING TIME
The shipping time frame is how long it takes for the product to reach your location. The shipping time frame is calculated from the estimated shipping date to the delivery date. Please note that each item in one order may have different estimated shipping dates due to its availability in stock.
Please note that order fulfillment takes around 1-2 business days before the actual shipping occurs. We do not take responsibility for delays for unforeseen reasons from carriers when this option is chosen.
Estimated delivery time for in-stock items after placing your order:
- Germany: 4-7 business days
- Other EU regions: 5-11 business days
For pre-sale orders, please refer to the pre-sale information on the product page for the estimated shipping time.
COLAMY is responsible for all import taxes！
ORDER CHANGE/CANCELLATION
If you decide to change or cancel your order, please contact us any time before your shipment is processed to avoid incurring additional charges. You will have 24 hours or less to request changes or cancellations without incurring charges since we work to have all orders dispatched to you the soonest as possible. Therefore, we always recommend that you check on your order at checkout. After that, your shipment will be processed and any changes or cancellations from thereon will incur a flat rate shipping fee based on the item purchased. For more information, please visit our return policy page.
Please note that order fulfillment takes around 1-2 business days before the actual shipping occurs and will be shipped via GLS, DPD, GEL or DHL thereafter. We do not take responsibility for delays for unforeseen reasons from carriers when this option is chosen.
Expect nothing short of super and safer front-door deliveries, ensuring your chosen pieces arrive promptly and securely.
